Waquas Imam


Waquas Imam

Head of Ecommerce Operations at Majid Al Futtaim Group

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E-commerce Enthusiast | Driving Growth Through Operations, Logistics & Customer Experience

A seasoned professional with more than 12 years of expertise, I've partnered with global entities like Rocket Internet, Alibaba, and Majid Al Futtaim Group, excelling in E-commerce, Operations, and Logistics domains.

🔍 As a proactive and data-driven process engineer, I'm focused on supply chain enhancement, process optimization, and elevating customer standards. My passion lies in creating value, whether through innovative teams, streamlined processes, or product innovation.

🚀 My agile experience is complemented by a deep understanding of tools such as Salesforce, CRM, Xcally, Zendesk, Siebel, ClickView, and Power BI.

I'm well-versed in the domains of E-commerce, Customer Experience, Fulfillment & 3PL logistics, Inventory & Supply Chain, Project Management, Business Development, Lead Generation, E-learning, Product Management, and Product Sourcing.

📈 Let's connect to discuss how I can contribute to your team's success and drive transformative growth.


Following certificates have been awarded to Waquas Imam.

Certificate: ecs8

1 Coaching Sessions

01 Jun, 2024



Areas of expertise for which I can be contacted.


4 (1)

Muhammad Asad

January 2024

Waquas was very late to the meeting. He is a knowledgeable person and we talked about Ecommerce Growth and costings.

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